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Bruce Buchanan
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Posted: 17 September 2008 at 7:34am | IP Logged | 1  

Excellent post, John.

Dealing with insurance companies isn't easy to begin with, but add government bureaucracy on top of that and customer service would become a nightmare.

For example, I had to make three separate trips to the local Clerk of Court's office just to get a marriage license (not to mention deal with the oh-so-helpful employees). And that's something simple and routine they dealt with on a day-to-day. I can't imagine if it was something as complex as an insurance bill.

At least with private insurance companies, there is some incentive to serve the customer. They certainly don't do a great job (or even a good job) in this department, but it's a lot better than a government office would be.



Edited by Bruce Buchanan on 17 September 2008 at 7:36am
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Dan Avenell
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Posted: 17 September 2008 at 7:35am | IP Logged | 2  

Scott Richards and John Bodin, so while almost all other major industrialized democracies can manage to provide a universal health care system of some kind, the mighty US couldn't afford to or is to inept to run one? 
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Bruce Buchanan
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Posted: 17 September 2008 at 7:43am | IP Logged | 3  

Dan, our neighbors to the north probably have the best government-run health care system in the world. But even in Canada, patients may have to wait months - or even years - for non-emergency surgery.

Obviously, it's a trade-off. Health care certainly is more expensive here than in countries with government-run systems. But it's also more readily available and the quality is first-rate.

Heck, even in the mid-sized market I live in (Greensboro/Winston-Salem, N.C.), we've got a world-class research hospital (Wake Forest University Baptist Medical Center), three other large community hospitals and doctors and surgeons of every imaginable specialty.

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Adam Hutchinson
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Posted: 17 September 2008 at 7:51am | IP Logged | 4  

The issues with our current system in the US aren't just, "Oh the insurance company won't cover this." or "Yikes, my premium is high." Once you do have insurance and it WILL cover something many plans require you to pay a set deductible each year before they start covering those costs (sometime only a percentage of the costs at that). 

When I worked for a health insurance copmany I saw policies that cost several hundred dollars a month with a deductible of $5,000 a year (per person).  So you have a family that's paying their premium and then paying for the first $5,000 of their healthcare expenses.  How many average families can afford that? At the same time though, most families (esp. thanks to our newish bankruptcy laws) can't afford not to have it.

It boils down to the fact that we get our Health Coverage in the US from companies who's (for the most part, not for profit companies are disappearing quickly) main responsibility is a return on the investment of thier shareholders, not providing quality patient centered health care.

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Dan Avenell
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Posted: 17 September 2008 at 7:53am | IP Logged | 5  

Don't know about Canada, but here in the UK if you want to 'jump the queue' you pay to go private. I assume a US system would be similar, but you will always get the rabid libertarians (and I'm speaking as a moderate libertarian) complaining that their taxes shouldn't go on something they never use. But to me, healthcare is a fundamental right like those other 'socialized' institutions like education or the police force.
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Todd Douglas
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Posted: 17 September 2008 at 7:55am | IP Logged | 6  

Wanna solve any and all health care problems?

Put doctors Perry Cox and Gregory House in charge.

OK...so, the customer service angle might suffer, but you'd get quick, efficient, and excellent medical care.

Or just send Sarah Chalke to my house for a housecall.  Either way, I'm good.

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Scott Richards
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Posted: 17 September 2008 at 7:59am | IP Logged | 7  

Scott Richards and John Bodin, so while almost all other major industrialized democracies can manage to provide a universal health care system of some kind, the mighty US couldn't afford to or is to inept to run one?

Apples and oranges Dan.  Other countries never had insurance companies like we have in the US.  Healthcare has pretty much always been something the government has paid for in modern times.

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Al Cook
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Posted: 17 September 2008 at 8:13am | IP Logged | 8  

The "months-to-years" criticism of waiting times for non-
emergency/essential surgery is often misplaced or misunderstood by
those who hold it up as an example of the problem with the Canadian
system.

It's a sexy argument, and of course there are always cases that support it,
but it does not reflect the system as a whole, and it is not itself a flaw - it
is a symptom that has far more to do with the number of available
doctors and professionals in the Canadian health care industry than it
does with 'government bureaucracy'.

When I lived in the GTA (Greater Toronto Area), I had a kidney stone
problem. Went to my GP who referred me to a urologist - who I saw 8
days later. Then it took almost two weeks to get an IVP, X-Ray, and
ultrasound done - all scheduled separately, but at the same hospital -
two in the exact same room by the exact same technician!

Then I moved two hours north of Toronto. One day I had another twinge,
went to see my GP that morning (called and said 'think I might be having
a kidney stone' and they said 'come in right away and we'll fit you in'), my
GP called the urologist, who saw me two hours later and ordered the
same diagnostic tests as I'd had in the city. I had all three tests done by
the end of that afternoon. At no time was my case treated as an
'emergency', however, other than perhaps by the receptionist at my GP's
office.

The difference? The number of people making demands on the
resources, and the individual management of the hospitals involved.
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Donald Miller
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Posted: 17 September 2008 at 8:14am | IP Logged | 9  

The main problem is that Insurance started out as something that was nice to have if you could afford it, but not particularly needed, to something that you really cannot get regular health care without.

Insurance is a scam!  The American people would be better off without it.  The insurance companies are the guiding force in the increase in cost...

do these same companies profit from Malpractice insurance and if so is that a conflict of interest?

Don
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Al Cook
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Posted: 17 September 2008 at 8:19am | IP Logged | 10  

Insurance is a scam!

---

I am so totally behind this statement!
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Donald Miller
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Posted: 17 September 2008 at 8:28am | IP Logged | 11  

One might even call it a protection racket!

They lobbied here in Texas to require by law that all children have Insurance.  Cute.  While I can agree that all children should have access to healthcare, I somehow doubt that the intentions were that pure. Of course who wants to be the legislator that is anti healthcare for the children...it's a trap...a protection racket...and we are all being shaken down.

Don
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Michael Myers
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Posted: 17 September 2008 at 10:11am | IP Logged | 12  

From everything I've been reading in this thread, doesn't Senator McCain's healthcare reform make the most sense? 

Far from perfect, doesn't it answer the most concerns in the most commonsense manner?


Edited by Michael Myers on 17 September 2008 at 10:12am
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